Insight

Why Membership Bodies Underfund Technology

Monday, 28 September 2026 by Viki Asimov

Membership bodies run on the basis of keeping overheads low while keeping member trust high. This instinct generally serves them well, but it does mean that they tend to underfund technology which, quietly and when applied without distinction, erodes the very systems the mission depends on. Trustees will spend an entire afternoon debating a five-figure

Published in IT Support, Managed IT

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Hotel Revenue Management Technology: As Important as Your PMS, From Day One

Monday, 21 September 2026 by Raphael Waller

hotel revenue management technology integration

Every hotel plans around its property management system from day one. The revenue management system, the technology that decides what each room actually sells for, deserves exactly the same attention, and modern RMS platforms now make that investment pay back fast. A property management system (PMS) is the system every pre-opening plan is built around.

Published in IT Support, Managed IT

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From Spreadsheet to Scale: The Technology Turning Points Every Growing Membership Body Hits

Monday, 14 September 2026 by Viki Asimov

technology turning points growing membership body

A membership body’s infrastructure is tested continuously as the organisation grows, and the associations that handle growth well are the ones that check their systems against each new stage rather than waiting for something to break. We’ve found that most membership bodies discover this the hard way: a renewal process that worked fine for years

Published in Managed IT

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Succession Isn’t Complete Until the Systems Change Hands Too

Monday, 07 September 2026 by Sagi Saltoun

private family offices technology succession

Succession planning in most private offices means legal structures, trusts, voting rights, and investment committee membership. It rarely extends to the thing that determines whether a successor can actually run the office on day one: who has access to which systems, and who understands how any of it actually works. Governance succession for a private

Published in Managed IT

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Uptime Without a Headquarters: Resilience for a Private Office That Never Stops Moving

Monday, 31 August 2026 by Sagi Saltoun

private family offices cyber security resilience

Resilience for a private office means the ability to keep functioning through an outage, a failed device, or a disruption at any hour, without the family noticing that anything went wrong at all. Most private offices don’t have that. They have a backup routine, an assumption that it’s working, and no defined answer to what

Published in Managed IT

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Privacy Without a Fortress: A Practical Confidentiality Model for Private Offices

Monday, 24 August 2026 by Sagi Saltoun

private family offices data confidentiality

A privacy architecture for a private office is nothing more than a clear answer to four questions: what data matters, who can see it, how long it should sit around, and whether the people you’ve handed it to can be trusted with it. Most single and small multi-family offices never write those answers down. They