Microsoft Support Service from Cardonet IT Services

Microsoft Support

You rely on Microsoft products and solutions to keep your business operational and your team productive. It therefore makes sense to partner with a highly experienced and accredited Microsoft partner to ensure that you are getting the most out of your investment.

Our experienced engineers provide technical support for all versions of Windows and a full range of additional Microsoft software and services, helping to keep your business-critical applications available and your data secure. Whatever your needs, we’ll provide you with the expertise that you need to keep your Microsoft infrastructure running smoothly.

Get a Microsoft Support Quote

We will support everything from your local Windows Servers, Surface tablets, and workstations, to your Microsoft 365 for Business and SQL databases. If it is Microsoft, we have the highly accredited and experienced engineers needed to support you.

Our Microsoft solutions are tailored to your business requirements and fully supported by our local support team. They will help drive down your cost of ownership, ensure that you are licensed correctly, and will help ensure your return on investment.

We can provide you with Microsoft hosting support and can help integrate your Microsoft services, such as Exchange, SharePoint, as well as provide you with flexible support options for Microsoft 365.

Microsoft Support Benefits

Experience fast response and resolution times from our experienced Microsoft support team.

When you and your team need support for your Microsoft products and solutions, you need to have engaged with a partner who can help you quickly and effectively. We will use our extensive knowledge and experience, built up over many years, to ensure you get the support service you need.

Take advantage of our strategic expertise and combine that with our proactive support service.

We will help keep your Microsoft technology healthy and up to date. We will use our advanced access to Microsoft's product roadmap and technologies and will leverage our strengths and experience to ensure that you are always getting the most out of your Microsoft technology investment.

Keeping your Microsoft solutions available, with a direct escalation path if necessary.

We work hard to ensure that your critical Microsoft solutions remain available to your team and your business. When things do go wrong, and on the odd occasion that we can't overcome your issues, you are assured of a solution as we have a defined support escalation path directly with Microsoft.

Know that you have a Microsoft support partner who can meet all of your changing business needs.

We can provide you with the confidence that you need to grow and take on additional Microsoft products and solutions, safe in the knowledge that we can quickly and effortlessly scale the delivery of our support services to meet your business needs.

Discover the business benefits of Microsoft support for yourself.

Our diverse team of Windows professionals will keep your business systems operational.

Microsoft Support Features

  • 24/7 Microsoft support: Product, solution, and end-user.
  • Microsoft monitoring, incident logging, and tracking.
  • Advice on the best operating systems, software, and upgrade paths.
  • Microsoft licensing advice.
  • Incident escalation to Microsoft Support Team.
  • Access to a team of experienced Microsoft experts.
  • Bespoke service level agreement (SLA), backed by guarantee.

Microsoft Support Options

  • Flexible and bespoke support packages to suit your requirements.
  • Product or solution specific support.
  • 24 hours, out-of-hours, or business hours Microsoft support.

Allowing you to do more

  • Enjoy responsive and transparent support for your Microsoft solution.
  • Delivering the right skills and expertise without the hassle.
  • Help you achieve superior outcomes from your Microsoft investment.
  • Keep your technology available and your people productive.
  • Giving you the confidence, reliability, flexibility, and agility to grow.
  • Focus on the bigger picture knowing your technology is in safe hands.


"I need to be confident that I have a technology partner who I can trust to provide my team with the support they need to perform their roles in a timely fashion. Cardonet provide me with that confidence."

Harbour Hotels


Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support


  • ISO 27001 Information Security Management Certified Cardonet IT Support
  • ISO 9001 Information Security Management Certified Cardonet IT Support
  • Cyber Essentials Certified Cardonet IT Support
  • CiSP Accredited Members Cardonet IT Support
  • UK Government GCloud Certified Cardonet IT Support

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customised to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Best Western Hotels IT Services Partner
Lufthansa Technik IT Services Partner
Holiday Inn Hotels IT Services Partner
Hilton Doubletree Hotels IT Services Partner
Via Hostels IT Services Partner
Hong Kong Tourist Board IT Services Partner
L'oscar Hotels IT Services Partner
Free2Learn IT Services Partner
Halycon Gallery IT Services Partner
Crowne Plaza Hotels IT Services Partner

Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

  • IT Department Headcount
  • Outsourced IT Support Provision
  • Infrastructure and Hosting
  • Vendor Relationships and Licensing
  • Communications
  • Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download
Download your comprehensive IT Outsourcing Due Diligence Checklist

This comprehensive IT Outsourcing Due Diligence Checklist will guide you and ensure you ask the right questions as you search for the right IT partner for your organisation.

Download your checklist now

Enjoy Microsoft support from an experienced team of Microsoft experts

Call us on +44 203 034 2244, email us at or fill out the following form to start the conversation.

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Our Technology Partners

Accredited Microsoft Partner IT Services
Accredited Cisco Partner IT and Networking Services
Accredited Sonicwall Gold Partner Security IT Services
Accredited VMware Partner IT Virtualisation Services
Accredited HP Enterprise Partner IT Infrastructure Services
Accredited Veeam Partner IT Backup and Replication Services
Accredited Ruckus Partner IT Services
Accredited HP Partner IT Hardware Services
Accredited Mimecast Partner IT Security Services
Accredited Apple Mac Partner IT Services
Accredited Ubiquiti Networks Partner IT Services
Accredited ESET Partner IT Antivirus Services
Contact TOP
Cardonet Consultancy Limited 7 Stean Street London, Greater London E8 4ED
London Map +442030342244
Cardonet US Inc 750 N. San Vicente Blvd, West Hollywood Los Angeles, California 90069
Los Angeles Map +13239848908
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