It’s a busy Friday evening. Eighty covers are booked, the kitchen is running hard, and the POS terminal freezes mid-transaction. Card payments stop. The kitchen display goes dark. Your front-of-house manager reaches for the support line, and gets a message saying the office is closed until Monday. Restaurant IT support that only operates during business

In most restaurants, the kitchen is not just physical. Orders, payments, stock, bookings and reporting move through a digital architecture that sits behind service, and when that architecture is weak the operational impact is immediate. A restaurant that treats those systems as separate tools usually ends up with hidden dependencies, while a restaurant that treats

Are hotels spending enough on managed IT services? No, they’re not. And I’m not just saying that because that’s what we do. Hotels spend 4.2% of revenue on technology, but most of that goes to maintaining failing systems rather than preventing problems from arising. Meanwhile, UK hospitality businesses face median downtime costs of £600 per hour, with