Who We Are
Cardonet has been providing personalised quality IT support to businesses, charities and non-profit organisations in London and the South East since 1999. In 2006, we became nationwide and we now support businesses across England, Scotland and Wales.
We believe that IT should, simply put “just work”. By letting Cardonet take care of your IT, you will be free to concentrate on your business.
Cardonet employees are a team of highly skilled and friendly IT professionals. Our in-house experts are trained on various levels and are held to the highest industry standards.
Customer Service
Customer service is core to what we do.
At Cardonet we take pride in our customer service. The quality of the customer service we offer sets us apart from the competition. At Cardonet you will receive an individually tailored service specific to your needs that only a dynamic company can provide. We consider our customers needs individually and every single customer is important to us.
Our refreshingly high standards of reliability and service, along with our fast response times and immediate expert advice, have allowed us to maintain mutually long-term partnerships with our clients.
Your IT Department
All of Cardonet’s clients know the engineers assigned to them by first name. We work as part of your team offering you the relationship you would have with an internal staff member. We have developed great relationships with our clients over the years and have provided them with an outsourcing solution that feels as though it is in-house. This offers you a real IT expert on hand who knows both your employees and your company’s systems.
Our Core Values and Beliefs
-Your IT should work so that you can get your work done. There is no substitute for high-quality service, customer service is essential to us. Our team is willing to go above and beyond to ensure our client’s needs are met in a prompt and professional manner.
-Network infrastructure and information technology must be strong and robust yet flexible enough to change and grow with a company as it’s circumstances change.
-IT needs to be proactive, not reactive. However if and when disasters occur, we do everything we can to get you back on track with minimal down-time.
-Disasters and data-loss can and should be avoided. Small steps taken in advance with foresight can prevent these disasters.
-Through remote support the Cardonet help-desk can resolve most issues that arise.
-Sometimes issues need to be explained to someone in person and in these cases we are never shy of sending someone to your office.
By utilizing Cardonet, outsourcing IT can be cost effective without losing the comfort of an “in-house” person who knows your company and it’s systems.
What Now?
 Call us on 0845-699-2444 |
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